Bet365 fined in Sweden over customer protection breaches
By The Weekly Edge desk ·
Summary
bet365 has failed in its appeal against Spelinspektionen's sanctions in Sweden, with the Court of Appeal backing the lower court's finding of serious breaches by its Hillside entities. Between January 2019 and April 2022, customers could pick a "no limit" deposit setting, backed by an undisclosed SEK500m technical cap, which the regulator said did not meet the requirement for a specific numerical limit. The penalties are SEK40m for sports betting and SEK4m for igaming, SEK44m in total, and the licences were kept after remedial steps such as manual review of customers losing over SEK10,000 a month.
Why it matters
The Court of Appeal upholding bet365's SEK44m penalty shows deposit-limit design failures draw heavy sanctions even when remedial steps preserve the licences.